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The Office of Health Review is an independent statutory body established
to address disability and health complaints. Complaints may be made
about public or private health services.
What complaints can be dealt with by the Office of Health Review?
The Office can deal with complaints that a health provider has:
- Acted unreasonably in the way a health service has been provided
- Provided a health service that was not suitable or adequate for the
user's needs
- Acted unreasonably by denying or restricting the user's access to
records
- Breached patient confidentiality
- Charged an excessive fee or acted unreasonably about a fee
Contact:
Telephone: (08) 9323 0600
Facsimile: (08) 9221 3675
Country Free Call: 1800 813 583
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